Re-Entry is permitted until 5pm. All exits after 5pm are final.
Children 3 & under are free with a ticketed adult.
A map detailing all services and experience locations will be provided close to the date of the show.
Please see the Event Policies page on our website.
Yes, all bags will be searched at the door.
No. There will be food and beverage options available for purchase on site along with water stations throughout the venue.
All ages are welcome. Anyone under 18 must be accompanied by and adult/guardian.
No, simply have your e-ticket readily available on your phone.
If the show is not sold out, you can purchase tickets at the ticket link up until showtime. Otherwise, you may also purchase tickets at the Box Office located near the entrance.
All ticket sales are final and non-refundable. Event is rain or shine.
No, you may not transfer from one event to another.
Please contact us at tickets@jmfpresents.com if your registration information needs to be changed.
Parking is free at the surrounding J Resort parking lots. Check your ticket description and emails for parking information or refer to the event site map prior to showtime.
Reno-Tahoe International Airport is less than a 10-minute drive to the venue and J Resort!
There are special room rates at the J Resort for ticket purchasers. Rooms can be booked with your ticket purchase.